Privacy Policy
Last updated: January 2026
1. Introduction
AI SOFTWARE MAKER LIMITED (Company Registration Number: 16976707), whose registered office is at Flat 39 Norfolk Court, Glandford Way, Chadwell Heath, Romford, England, RM6 4US ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in various ways:
- Personal Data: Name, email address, phone number, company name, and any other information you voluntarily provide when contacting us or using our services.
- Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
- Cookies: We use cookies and similar tracking technologies. Please see our Cookie Policy for more information.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Provide, maintain, and improve our services
- Send you marketing communications (with your consent)
- Comply with legal obligations
- Protect against fraudulent or illegal activity
4. Legal Basis for Processing (GDPR)
Under the UK GDPR, we process your personal data based on:
- Consent: Where you have given us explicit consent
- Contract: Where processing is necessary for a contract with you
- Legal Obligation: Where we need to comply with the law
- Legitimate Interests: Where we have a legitimate business interest
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose your information when required by law or to protect our rights.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the context and our legal obligations.
7. Your Rights
Under the UK GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making
To exercise any of these rights, please contact us at enquiries@aisoftwaremaker.co.uk.
8. Supervisory Authority
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Information Commissioner's Office
Website: ico.org.uk
Phone: 0303 123 1113
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
AI SOFTWARE MAKER LIMITED
Registered Office: Flat 39 Norfolk Court, Glandford Way, Chadwell Heath, Romford, England, RM6 4US
Email: enquiries@aisoftwaremaker.co.uk
Phone: +44 7533 707547
Company Registration Number: 16976707
Registered in England and Wales